Privacy Policy
Privacy Policy
1. INTRODUCTION
This privacy notice provides you with details of how we collect and process your personal data through your use of our site https://www.katherinepalmersneedham.com/.
By providing us with your data, you warrant to us that you are over 13 years of age.
Katherine Palmers-Needham (trading as Katherine Palmers-Needham) is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).
Contact Details
Our full details are:
Full name of legal entity: Katherine Palmers-Needham
Email address: katherine@katherinepalmersneedham.com
Postal address: Oakwood, Lovel Road, Winkfield SL4 2ES
Telephone number: 07771 654581
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at katherine@katherinepalmersneedham.com.
2. WHAT DATA DO WE COLLECT ABOUT YOU, FOR WHAT PURPOSE AND ON WHAT GROUND WE PROCESS IT
Personal data means any information capable of identifying an individual. It does not include anonymised data.
We may process the following categories of personal data about you:
- Communication Data that includes any communication that you send to us whether that be through
the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims. - Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address email address, phone number, contact details, purchase
details and your card details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the
performance of a contract between you and us and/or taking steps at your request to enter into such a contract. - User Data that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back- ups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.
- Technical Data that includes data about your use of our website and online services such as your IP
address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy. - Marketing Data that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions such as competitions, prize draws and free give-aways, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy.
Sensitive Data
We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.
Where we are required to collect personal data by law, or under a contract, and you do not provide it, we may not be able to fulfil your order — we will let you know if this happens.
We do not carry out automated decision making or any type of automated profiling.
3. HOW WE COLLECT YOUR PERSONAL DATA
We collect data about you when you provide it directly (filling in the contact form, newsletter sign-up, or placing an order). We automatically collect certain data as you use the website through cookies and Google Analytics (via Google Tag Manager) — see the Cookie Settings panel on the website for full details.
We may also receive data from third parties such as Google (analytics, based outside the UK) and social platforms such as Facebook, Instagram and Pinterest (based outside the UK) if you interact with our content there.
4. MARKETING COMMUNICATIONS
Our lawful ground for sending you marketing communications is your consent, given when you sign up for the newsletter.
You can unsubscribe at any time by using the unsubscribe link in any newsletter email, or by emailing katherine@katherinepalmersneedham.com.
Before we share your personal data with any third party for their own marketing purposes, we will get your express consent.
5. DISCLOSURES OF YOUR PERSONAL DATA
We may have to share your personal data with the parties set out below:
- Other companies in our group who provide services to us.
- Service providers who provide IT and system administration services.
- Professional advisers including lawyers, bankers, auditors and insurers.
- Government bodies that require us to report processing activities.
- Third parties to whom we sell, transfer, or merge parts of our business or our assets.
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
6. INTERNATIONAL TRANSFERS
We use services such as Google Analytics, Facebook, Instagram and Pinterest, which may involve transferring your data outside the UK.
Where we transfer your data outside the UK, we ensure appropriate safeguards are in place, such as:
- Transferring to countries the UK has approved as providing adequate protection; or
- Using providers under an approved UK/US data protection framework; or
- Using standard contractual clauses approved for this purpose.
7. DATA SECURITY
We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. Only those with a genuine business need can access your data, and it is kept confidential.
We have procedures in place to deal with any suspected data breach and will notify you and the ICO if legally required.
8. DATA RETENTION
We only keep your personal data for as long as necessary for the purpose it was collected, including to meet legal, accounting or tax requirements.
For tax purposes, UK law requires us to keep basic customer information (contact, identity, financial and transaction data) for six years after you stop being a customer.
9. YOUR LEGAL RIGHTS
Under data protection law, you have rights including the right to access, correct, erase, restrict, transfer, or object to the processing of your personal data, and to withdraw consent where relevant.
More detail: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
To exercise any of these rights, email katherine@katherinepalmersneedham.com.
There’s no fee to exercise your rights, unless your request is clearly unfounded, repetitive or excessive. We may need to verify your identity before actioning a request, and we aim to respond within one month.
If you’re unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk — though we’d appreciate the chance to resolve it directly first.
10. THIRD-PARTY LINKS
This website includes links to third-party sites and social platforms (including Facebook, Instagram and Pinterest). Clicking these links may allow third parties to collect data about you. We don’t control these sites and aren’t responsible for their privacy practices — please check their own privacy notices.
11. COOKIES
You can set your browser to refuse cookies, or use the Cookie Settings button on this website to manage your preferences. If you disable cookies, some parts of the site may not work properly.
